Common Answers and Questions
Take the time to read our F.A.Q section. In case you want to contact directly you may do from our Contact Us form
Do I have to pay again to use my chosen theme?
No, you may keep and use your chosen themes for life without the need to pay us again.
Do you offer Refunds?
Yes, we have a 30 days Money Back Guarantee program, which enables you to request a refund without any questions. Our goal is to build a Happy Community with 100% satisfied members..
What is Clone Installer (Quickstart package)?
Clone Installer is a very handful tool for you to make your website exactly as you see on our Demo (within 15 min). It will save you time with configuration. Clone Installer package is included on all membership plans.
Can I upgrade my membership?
Yes, of course you can upgrade at a higher plan at any moment during your membership and pay only the difference of price between the two memberships. Just log into your account and hit the “Upgrade Membership” button on the bottom of the page...
What payment methods do you support?
We accept all major Credit Cards and Paypal as well. However, you may contact us if you would like to pay through Bank Transfer or Western Union...
What happens when my IceTheme Membership expires?
When your membership expires you cannot log into your account anymore, download our Premium Themes or get Support. However, you can still use the themes already installed during your membership...
end faq
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